At Awe & Bloom we want you to be completely satisfied with your purchase every time you shop with us. Occasionally though, we know you may want to return items, so below is our returns policy:-
If for any reason you are displeased with your purchase, you can return it to us in its original condition together with a covering letter including contact details, within 28 days, and we will send you a full refund within 5 days for the price you paid for the item. On Sale items our returns policy is 14 days from receipt of the orders
If you are returning an item it is your responsibility to insure the item during postage as we cannot be held responsible for damage during transit by any third party. We highly recommend that you pack your item extremely well and take out insurance.
If you are returning an item because of an error on our part or because it is defective, we will refund your costs in returning it to us. Otherwise you will be responsible for those charges.
This returns policy does not affect your statutory rights.
Our returns address is:
Awe & Bloom
Pendle Mill Village
Hollin Bank
Brierfield
Lancashire
BB9 5NG
United Kingdom
Officer Opening Times
Mon-Fri, 9:30am to 5:00pm
Phone
UK residents: 01282 501003
Non-UK residents: +44 1282 501003
Please note that you will be responsible for the costs of returning the items to us unless we delivered the item to you in error or the item is faulty.